After graduating from Danang University of Foreign Languages, Ý Nhi returned to Hue and launched her career in hospitality at a five-star hotel in her hometown. She joined Balcony Media Group in 2017 as a PR Assistant, and has been promoted to Media Monitoring Coordinator. She now manages Avalanche – a proprietary media monitoring tool that regularly sweeps media in print and online for client coverage. Nhi now lives in the best of both worlds, traveling and working in an industry which has taken her soul to the most stunning destinations in the world along with the most fabulous hotels and resorts.